Terms of Use

Last updated: September 15, 2025

1) Welcome & Agreement to Terms

These Terms of Use ("Terms") govern access to and use of the ZestLife platform operated by ZestLife, Inc. ("ZestLife," "we," "our," or "us"). By accessing or using our website or applications (the "Platform"), you agree to these Terms and to our Privacy Policy, which is incorporated by reference.

1.1 Scope. ZestLife no longer offers consumer accounts or consumer profiles. The Platform is limited to professional users: licensed and unlicensed group facilitators (collectively, "Facilitators," defined below) and Organizations (e.g., clinics, agencies, group practices) and their designated admins/staff.

1.2 Changes to Terms. We may update these Terms at any time. Changes are effective upon posting to the Platform. Your continued use signifies acceptance of the updated Terms. For material changes, we will provide advance notice by email or in‑product notice within a reasonable period (typically 15–30 days) unless earlier effectiveness is required by law or for security.

1.3 Electronic Consents & Incorporated Agreements. By creating an account, you agree that your electronic acceptance — including required checkbox acknowledgements and clicks on buttons such as “I agree” or “Submit” — is the legal equivalent of a handwritten signature. The following are incorporated into these Terms and are binding upon you, as applicable: (i) Service Agreement (SA); (ii) Business Associate Agreement (BAA); and (iii) our Privacy Policy. Together with these Terms, these documents form the complete set of rules governing your use of the Platform.

1.4 Electronic Records & Signatures (E‑SIGN). You consent to receive contracts, disclosures, and notices electronically and to sign electronically. You may withdraw consent by contacting support@getzestlife.com; withdrawal may limit your ability to use the Platform. Keep your contact information current so you can receive required notices.

2) What ZestLife Is (and Isn’t)

ZestLife provides software for discovering and listing group-based mental wellness offerings, administering schedules, and facilitating operational communications for professional users. ZestLife does not provide medical care, therapy, or professional services and is not a healthcare provider. Facilitators and Organizations are independent of ZestLife.

3) No Consumer Profiles; Professional‑Only Accounts

3.1 No Members/Consumers. ZestLife does not host consumer/member profiles. All former consumer/member accounts and profiles have been sunset.

3.2 Professional Users Only. Access is available only to: (a) Facilitators (therapists, psychologists, psychiatrists, social workers, coaches, and other professionals, licensed or unlicensed); and (b) Organizations (group practices, clinics, agencies) and their designated admins/staff.

4) Definitions

• 4.1 Facilitator. A professional who lists, markets, or conducts groups via the Platform. May be licensed or unlicensed (e.g., coach).
• 4.2 Organization. A clinic, group practice, agency, or similar entity that manages multiple Facilitators and groups via an admin account.
• 4.3 PHI. "Protected Health Information" as defined by HIPAA and applicable law.
• 4.4 Hipaatizer. ZestLife’s HIPAA-compliant forms and messaging partner used to transmit/receive PHI under separate BAA(s).
• 4.5 Personal Data. Information relating to an identified or identifiable individual that is not PHI.
• 4.6 Organization Materials. All Group listings/pages, schedules, descriptions, non‑PHI operational metadata (e.g., tags, categories), and marketing assets created within or assigned to an Organization account.
• 4.7 Groups & Listings. A "Group" is a recurring or time‑limited offering listed on the Platform. A "Listing" is the public page for a Group or Facilitator.

5) PHI Pathways & HIPAA Responsibilities

5.1 PHI Allowed Only via Hipaatizer. ZestLife prohibits entering, storing, or transmitting PHI on the Platform except through embedded Hipaatizer HIPAA‑compliant forms and tools. Do not include PHI in ZestLife profile fields, announcements, message boards, emails, chats, or attachments on the Platform. All Platform contact surfaces that could collect health information—including Facilitator profile pages—are Hipaatizer‑powered. Do not submit PHI through any non‑Hipaatizer channel (e.g., external email links, phone, or social media).

5.2 Role Clarity. ZestLife is not a Covered Entity and acts as a Business Associate only to the limited extent the Platform technically facilitates PHI through Hipaatizer‑embedded workflows. Primary PHI processing responsibilities rest with Hipaatizer under its BAA and with each Organization/Facilitator under applicable law and professional standards.

5.3 Your Compliance. Organizations and Facilitators are responsible for: (a) using Hipaatizer for any PHI; (b) maintaining their own HIPAA compliance (and any state privacy laws); (c) honoring patient/client rights and record‑keeping obligations.

5.4 Prohibited Content. You must not upload or transmit PHI (or other sensitive health information) on any non‑Hipaatizer area (including but not limited to ZestLife DMs, message boards, file uploads, or profile fields). ZestLife may remove prohibited content and/or suspend access. Do not include PHI in any free‑text fields on profile pages or in messages sent outside Hipaatizer. If you choose to display an external email or phone on your profile, you must not solicit or accept PHI through those channels; ZestLife may display a “Do not include health information” notice.

5.5 Third‑Party Services. The Platform may interoperate with third‑party services (e.g., Hipaatizer, payment processors). ZestLife is not responsible for acts, omissions, or failures of such third parties, which are governed by their own terms.

6) Accounts, Eligibility & Professional Responsibilities

6.1 Eligibility & Authority

1. 6.1.1 You must be at least 18 years old.
2. 6.1.2 If you register or use the Platform on behalf of an Organization, you represent that you have authority to bind that Organization to these Terms.
3. 6.1.3 You agree to comply with all applicable laws, professional rules, and these Terms (including §5 and §7).

6.2 Account Types

1. 6.2.1 Individual Facilitator Account. For a professional (licensed or unlicensed, e.g., therapist, coach) to maintain a profile and, where permitted by plan and law, create or participate in Groups.
2. 6.2.2 Organization Account. For a clinic, agency, or group practice that manages one or more Facilitators and Groups under a shared admin console.

6.3 Organization Roles & Permissions

6.3.1 Roles. Within an Organization Account, users may be assigned one or more roles (titles may vary):

• (a) Owner – ultimate authority; may assign/revoke roles, manage billing, transfer or close the Organization Account.
• (b) Admin – manages users, Groups, listings, scheduling, and operational settings; may add/remove Facilitators.
• (c) Facilitator (Organization‑linked) – runs Groups and maintains clinical/operational details; no inherent right to billing, user management, or ownership decisions.

6.3.2 Illustrative Permissions (subject to product evolution).

• 6.3.2.1 Create/Edit Groups and Listings: Owner/Admin; Facilitator where enabled by Owner/Admin.
• 6.3.2.2 Publish/Unpublish Listings: Owner/Admin.
• 6.3.2.3 Messaging Recipient Authority (Hipaatizer):
  • (i) Organization Surfaces (Group listings; Organization page): Owner/Admin determine who receives messages.
  • (ii) Facilitator Profile Pages: the Facilitator determines recipients; if profile is Organization‑managed, Owner/Admin determine recipients.
• 6.3.2.4 Manage Billing & Plans: Owner (and any designated Billing Admin).
• 6.3.2.5 Add/Remove Users & Assign Roles: Owner/Admin.

6.4 Ownership of Groups & Listings (Organization‑Owned)

• 6.4.1 Organization Materials are owned by the Organization, not any individual user.
• 6.4.2 If a Facilitator imports/assigns a Group or listing to an Organization Account, the Organization becomes the owner of associated Organization Materials.
• 6.4.3 If a Facilitator is removed, Organization Materials remain with the Organization; the Facilitator loses access.

6.5 Facilitator Profiles (Portability & Independence)

• 6.5.1 Personal Profile. The Facilitator’s profile belongs to the Individual Facilitator Account and may remain active independent of any Organization, subject to eligibility/compliance/plan requirements. The profile includes a Hipaatizer‑powered contact option; recipients are set under §6.11.2.
• 6.5.2 Separation from Organization. A Facilitator may request disassociation via the Organization or support@getzestlife.com. Disassociation does not transfer Organization Materials.
• 6.5.3 Independent Use. After disassociation, the Facilitator may maintain their profile and create new listings/Groups (subject to plan limits and law). No right to copy/export Organization Materials except as permitted by law and these Terms (see §5 and §14).

6.6 Organization Responsibilities

• 6.6.1 User Management. Invite/provision users and promptly remove inactive, unaffiliated, or non‑compliant users.
• 6.6.2 Credentialing & Supervision. Organization is responsible; ZestLife does not verify or warrant licensure/insurance.
• 6.6.3 Compliance. Ensure users comply with §5 and §14, and all applicable laws and professional rules.
• 6.6.4 Billing. Organization is responsible for fees and accurate billing information (see §9).

6.7 Facilitator Responsibilities

• 6.7.1 Licensure & Insurance. Maintain required licensure/insurance; comply with cross‑border/telehealth rules.
• 6.7.2 Accuracy. Keep profile/listing info true, current, and complete.
• 6.7.3 PHI Handling. Route PHI only through Hipaatizer per §5. ZestLife is not a PHI system of record and cannot export PHI from Hipaatizer.

6.8 Adding, Removing, and Disabling Users

• 6.8.1 By Organization. Owners/Admins may add/remove users; removal disables access to Organization Materials but does not delete an Individual Facilitator Account.
• 6.8.2 By Facilitator (Self‑Removal). Request removal via the Organization or support@getzestlife.com.
• 6.8.3 By ZestLife. We may suspend or terminate for breach, security/legal risk, non‑payment, or violation of these Terms.
• 6.8.4 Disputes. We are not an arbitrator of Organization–Facilitator disputes; absent court order, we may act on the Organization Owner’s instructions for Organization Materials and on the account holder’s instructions for a personal profile.

6.9 Security & Access Management

Each user must have a unique login and keep credentials confidential. You are responsible for actions under your credentials. Use MFA or other security features when available; some actions may require them.

6.10 Verification; No Endorsement

We may request identity/credential information to assess eligibility but do not independently verify licensure/insurance and do not endorse or supervise users.

6.11 Data, PHI & Hipaatizer Message Access

6.11.1 PHI through Hipaatizer only. PHI may be created, received, maintained, or transmitted only through Hipaatizer (see §5). We do not host/store/display PHI and are not a PHI system of record. PHI exports must occur within Hipaatizer; we cannot export PHI.

6.11.2 Designating recipients for new messages. Applies to (i) Group listings, (ii) Organization page, and (iii) Facilitator profile pages:

• 6.11.2.1 Organization surfaces. Owner/Admin determine authorized recipients.
• 6.11.2.2 Facilitator profile pages. The Facilitator determines authorized recipients; if Organization‑managed, Owner/Admin determine recipients.
• 6.11.2.3 Prospective effect. Recipient configuration on ZestLife applies only to messages submitted after configuration changes.

6.11.3 Previously sent messages. Prior submissions are not retroactively affected. Access/storage/retention are managed by the Organization and Hipaatizer under their respective settings and terms.

6.11.4 Content handling. We do not host, store, display, control, or view message content or PHI and do not grant access to message content. Hipaatizer is the system of record for message content and any PHI (see §5).

6.11.5 Non‑PHI Personal Data & Usage Data. Governed by §14 and the Privacy Policy. For EEA/UK/CH personal data, the DPA (including SCCs/IDTA, where applicable) governs cross‑border transfers.

6.12 Changes in Control of an Organization

We may rely on reasonable documentation (e.g., corporate records) to update the Owner role. We may freeze role changes during disputes until resolution.

7) Code of Conduct & Security

• 7.1 Confidentiality & PHI. Maintain confidentiality consistent with law and professional ethics. Never post or transmit PHI outside designated Hipaatizer workflows.
• 7.2 Professional Conduct. Treat others with respect; no harassment, discrimination, abusive behavior, or unprofessional conduct. Follow Organization guidelines and lawful directives at group venues. Comply with licensing, supervision, and scope‑of‑practice requirements.
• 7.3 Platform Use & Security. Do not breach security, scrape, reverse engineer, overload systems, or upload unlawful/infringing content. We may monitor to protect the Platform and may suspend/terminate access for any reason.
• 7.4 Prohibited Data (Beyond PHI). Do not submit or store: full payment card data (PAN/CVV), government ID numbers, biometric templates, authentication credentials/secrets, or children’s data under 13, unless we expressly agree in writing.
• 7.5 Technical Restrictions. No scraping/bulk harvesting, automated queries beyond documented rates, circumventing access controls, reverse engineering (except as permitted by law), publishing benchmarks without our consent, or reselling/white‑labeling without a written agreement.

8) Content & Intellectual Property

• 8.1 Your Professional Content. You retain ownership of your content. You grant ZestLife a non‑exclusive, worldwide, royalty‑free license to host, display, reproduce, adapt, and distribute such content for Platform operation, quality assurance, and marketing/promotion (e.g., listings, search, emails, social media), subject to legal limits on PHI and our Privacy Policy.
• 8.2 ZestLife IP. The Platform (software, UI, trademarks, logos, text, graphics, etc.) is owned by ZestLife or our licensors. You may not copy, modify, or exploit it except as expressly permitted.
• 8.3 Moderation. We may remove or restrict content that violates these Terms, appears unlawful, infringes rights, contains PHI outside Hipaatizer, or poses security/legal/reputational risk.
• 8.4 Open‑Source Notices. The Platform may include open‑source software (OSS) licensed by third parties. OSS is provided under its own licenses; nothing here limits your rights under those licenses.

9) Subscriptions, Fees & Payments (Professional Users)

• 9.1 Plans. Individual (e.g., Basic/Pro/Accelerate) and Organization (e.g., Starter/Growth/Enterprise) plans as described on our pricing page. Plan features and prices may change.
• 9.2 Billing & Renewal. Subscriptions renew monthly/annually unless canceled at least 48 hours before renewal. Failed payments may result in suspension; we generally retain data for ~30 days after suspension.
• 9.3 Auto‑Renewal Disclosures. Subscriptions continue until canceled. By purchasing, you authorize recurring charges at the then‑current rate until you cancel.
• 9.4 Advance Renewal Notice (Annual Plans). For any subscription term of 12 months or longer, we will send a renewal reminder 15–45 days before renewal that clearly states (i) the renewal date, (ii) the amount to be charged and renewal term length, and (iii) how to cancel, with a direct link to online cancellation.
• 9.5 Easy Cancellation. Cancel anytime in Settings → Billing or via support@getzestlife.com (subject: “Cancel”). Cancellations take effect at the end of the current term unless stated otherwise.
• 9.6 Upgrades. Effective immediately at the then‑current pricing listed at the time of upgrade.
• 9.7 Downgrades. Effective at the end of the current billing period. No proration/refunds for unused time. No data is deleted during a downgrade; access reduces to the new plan’s limits at period end.
• 9.8 No Refunds. Refunds, if any, are governed by plan terms, except where required by law.
• 9.9 Processors. Payments are handled by third‑party processors; their terms apply.
• 9.10 Taxes. Fees are exclusive of taxes; you are responsible for all applicable taxes, duties, and withholdings.
• 9.11 Chargebacks. You remain responsible for chargebacks and related processor fees arising from your use.

10) Marketing & Reviews

• 10.1 Use of Materials. We may use public‑facing elements of your listings, group titles/descriptions, profile photos, quotes, and similar materials for promotional purposes.
• 10.2 Opt‑outs. You can request reasonable channel‑specific opt‑outs; already‑launched campaigns may not be immediately halted.

11) No Medical Advice; No Endorsement; No Legal/Financial Advice

• 11.1 No Medical Advice; No Endorsement. The Platform is not medical care and does not provide diagnosis or treatment. ZestLife does not supervise, direct, or control Facilitator services and does not endorse any particular Facilitator, method, or service. Use of any service is solely at your (or your Organization’s) risk.
• 11.2 No Legal/Financial Advice. We may present general informational content. It is not legal or financial advice.

12) DMCA & IP Complaints

• 12.1 How to Send a DMCA Notice. Send your notice to trademark@getzestlife.com (or support@getzestlife.com) and include all elements required by 17 U.S.C. §512(c)(3).
• 12.2 Notices. Your DMCA notice must include the elements in 17 U.S.C. §512(c)(3).
• 12.3 Counter‑Notices. Counter‑notices must meet 17 U.S.C. §512(g)(3).

13) Changes to the Platform

13.1 Modifications. We may modify, suspend, or discontinue features (including Beta) without liability or refunds, except as required by law or a signed SA.

14) Data; Retention & Export

• 14.1 Professional Data. Organizations retain ownership of their client data; you grant ZestLife a limited license to process it for Platform functionality.
• 14.2 Exports. Upon account termination, Organizations typically have 30 days to request export by writing to support@getzestlife.com. ZestLife may anonymize or delete residual PHI after 60 days, unless retention is legally required.
• 14.3 Retention. We may retain and use anonymized, aggregated usage data for analytics, research, and product improvement, provided such data does not identify any individual or disclose PHI.
• 14.4 Subprocessors. We may use vetted third‑party service providers (subprocessors) to deliver the Platform, and we remain responsible for their performance. HIPAA‑related subprocessors are addressed in the applicable BAA.
• 14.5 Security & Incident Notice (Non‑PHI). We maintain administrative, technical, and physical safeguards appropriate to the nature of the Platform. If we become aware of an actual unauthorized access to Personal Data in our possession (excluding PHI handled by Hipaatizer), we will notify affected customers without undue delay and provide information reasonably available to us, consistent with law and law‑enforcement requests.

15) Notices & Communications

• 15.1 Operational Communications. By creating an account, you consent to receive operational emails, texts, and calls (e.g., onboarding tasks, billing, credential checks, feature updates). You may opt out of marketing emails via unsubscribe links; operational messages may still be required.
• 15.2 Texts (A2P/TCPA). Message frequency varies. Reply HELP for help, STOP to opt out. Message/data rates may apply. Carriers are not liable for delayed or undelivered messages.

16) Term & Termination

• 16.1 Term. These Terms begin when you first access the Platform and continue until terminated.
• 16.2 Termination for Convenience. You may terminate your account at any time in account settings or by emailing support@getzestlife.com. We may terminate or suspend access with reasonable notice, or immediately for breach, legal/safety risk, or non‑payment.
• 16.3 Effect of Termination. Access immediately ceases; paid subscriptions continue through the then‑current term unless we terminate for our convenience, in which case we may refund a pro‑rata amount. Sections expressly stated to survive (see §23) will survive.
• 16.4 Data Export & Deletion. See §14 for export windows and deletion/retention schedules.

17) Disclaimers

THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE." WE DISCLAIM ALL WARRANTIES (EXPRESS OR IMPLIED), INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON‑INFRINGEMENT, ACCURACY, SECURITY, AND AVAILABILITY. WE DO NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED OR ERROR‑FREE. While ZestLife implements reasonable safeguards to protect data, no system is completely secure, and we cannot guarantee that unauthorized access, loss, or breach will never occur.

18) Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL ZESTLIFE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, OR EXEMPLARY DAMAGES, OR FOR ANY LOST PROFITS, LOST REVENUE, LOST DATA, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATING TO THE PLATFORM OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

EXCEPT FOR LIABILITIES THAT CANNOT BE LIMITED BY LAW, ZESTLIFE’S AGGREGATE LIABILITY WILL NOT EXCEED THE AMOUNTS PAID BY YOU (OR YOUR ORGANIZATION) TO ZESTLIFE FOR THE PLATFORM IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY.

The foregoing cap does not apply to liability to the extent resulting from ZestLife’s fraud or willful misconduct, or where liability cannot be limited under applicable law. Your payment obligations and any amounts you owe are not limited by this Section. The remedies in these Terms are intended to apply even if any remedy fails of its essential purpose.

18.1 California Waiver of Unknown Claims. California users waive Cal. Civ. Code § 1542 and similar provisions to the extent permitted by law.

19) Indemnification

19.1 Your Indemnity. You (and your Organization, if applicable) will defend, indemnify, and hold harmless ZestLife, Inc. and its officers, directors, employees, contractors, and agents from and against all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your content, listings, or services; (b) your breach of these Terms or any law/professional standard; (c) your misuse of the Platform or violation of Platform policies; (d) alleged or actual PHI handling outside permitted Hipaatizer pathways; including, without limitation: (i) claims by your clients/patients/participants; (ii) claims arising from reliance on or discovery of your listings/profiles/content; and (iii) disputes or claims concerning your professional services, qualifications, representations, or omissions.

19.2 Our IP Indemnity (Exclusive Remedy). We will defend and indemnify you against third‑party claims that the unmodified Platform (as we provide it) directly infringes a U.S. copyright, trademark, or patent, and pay final damages/settlements we approve. If a claim arises, we may (at our option): (a) procure rights; (b) replace/modify the Platform to be non‑infringing; or (c) terminate affected features with a pro‑rata refund of pre‑paid fees. This §19.2 does not apply to claims arising from your content, combinations with non‑ZestLife items, or use contrary to these Terms. This §19.2 states your exclusive remedy for such claims. Liability under this §19.2 is subject to the limitations and cap in §18.

20) Governing Law & Venue (Delaware law; California courts)

These Terms are governed by the laws of the State of Delaware (without regard to conflicts‑of‑law rules). Exclusive venue for any dispute arising out of or relating to these Terms or the Platform will be the state or federal courts located in Los Angeles County, California, and you consent to personal jurisdiction there. Any claim must be brought within one (1) year after it accrues.

21) Informal Dispute Resolution

Before filing for arbitration or litigation (except for claims seeking immediate injunctive relief), the complaining party must send a Notice of Dispute to the other party describing the claim and requested relief. If we cannot resolve the dispute within 30 days after receipt, either party may proceed under §22.

22) Arbitration & Class Action Waiver

To the fullest extent permitted by law, any dispute, controversy, or claim arising out of or relating to these Terms or your use of the Platform will be resolved by binding arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules then in effect. The arbitration will be conducted in Los Angeles County, California, in English, before a single arbitrator, unless both parties agree otherwise.

• 22.1 Small Claims. Either party may bring an individual claim in small claims court in Los Angeles County, California, if the claim qualifies within that court’s jurisdiction.
• 22.2 Opt‑Out Right. You may opt out of arbitration within 30 days of first accepting these Terms by emailing support@getzestlife.com with your name, account information, and a clear statement that you wish to opt out of arbitration.
• 22.3 Class Action Waiver. All disputes must be brought in the parties’ individual capacities, and not as a plaintiff or class member in any purported class, collective, or representative proceeding. The arbitrator may not consolidate more than one party’s claims or otherwise preside over any form of class or representative proceeding.
• 22.4 Fees & Judgment. Each party is responsible for its own attorneys’ fees and costs and an equal share of arbitration fees, except as otherwise required by AAA rules. Judgment on the award may be entered in any court of competent jurisdiction.
• 22.5 FAA. This §22 is governed by the Federal Arbitration Act, 9 U.S.C. §§ 1–16.
• 22.6 Injunctive Relief Carve‑Out. Notwithstanding this §22, either party may seek injunctive or other equitable relief in the state or federal courts in Los Angeles County, California, to protect confidential information, intellectual property, prevent scraping or unauthorized access, or enforce data‑security obligations.

23) Miscellaneous

• 23.1 No Agency. These Terms do not create a partnership, joint venture, employment, or agency relationship.
• 23.2 Severability. If any provision is unenforceable, the remainder remains in effect. If provisions conflict, we may elect which controls.
• 23.3 Assignment. ZestLife may assign these Terms, in whole or in part, without notice or restriction, including in connection with a merger, acquisition, corporate reorganization, or sale of assets. You may not assign without our prior written consent.
• 23.4 Export Control & Sanctions. You represent and warrant that you are not located in a country subject to a U.S. government embargo, or designated by the U.S. government as a “terrorist supporting” country, and that you are not listed on any U.S. government list of prohibited or restricted parties. You agree not to access or use the Platform in violation of any applicable U.S. export or sanctions laws.
• 23.5 Entire Agreement. These Terms (plus referenced policies) are the entire agreement between you and ZestLife regarding the Platform.
• 23.6 Survival. The following sections survive termination: §8, §17, §18, §19, §22, §20, §14, and §23.
• 23.7 Hierarchy of Terms. If there is any conflict between these Terms and any other agreement incorporated by reference, the order of precedence is: (1) BAA (where applicable); (2) SA (where applicable); (3) these Terms of Use; and (4) the Privacy Policy.
• 23.8 Third‑Party Beneficiaries. There are no third‑party beneficiaries to these Terms, except as expressly stated (e.g., App Store providers for §23.11).
• 23.9 Feedback. If you send ideas or suggestions, you grant ZestLife a worldwide, perpetual, irrevocable, royalty‑free license to use them without restriction or attribution.
• 23.10 Government End Users. The Platform is provided as Commercial Computer Software and related documentation subject to restricted rights under applicable regulations; government end users acquire only those rights set forth in these Terms.
• 23.11 App Store‑Sourced Apps. If you download any mobile app from the Apple App Store or Google Play, their standard terms apply (e.g., Apple’s Licensed Application EULA). Apple and Google are third‑party beneficiaries solely for this purpose and may enforce the EULA against you.
• 23.12 Accessibility. We strive to improve accessibility and aim for conformance with WCAG 2.1 AA where practicable; this is not a warranty of conformance.
• 23.13 Force Majeure. ZestLife will not be liable for any failure or delay in performance due to causes beyond its reasonable control, including natural disasters, acts of government, internet or hosting provider failures, labor disputes, or pandemics.
• 23.14 Survival of Indemnification. The indemnification obligations in §19 will survive expiration or termination of these Terms and continue to protect ZestLife for claims arising out of events or conduct occurring before termination.

24) Contact

ZestLife, Inc.
Support: support@getzestlife.com
Website: getzestlife.com